The access to the site and any order are subject to the present general conditions of sale below. We recommend that you read them carefully.

These general conditions of sale are intended to inform you about the wholesale and delivery of the products ordered as well as your rights and obligations in connection with the sale of these products.

They apply, without restriction or reservations, to all sales of all products offered.

The site is accessible to any user of this network.

Wholesale is reserved for major physical users with legal capacity to contract.



PO BOX 54160


United Arab Emirates



2.1 - The customer must select a minimum of six pieces per reference, except for products in 500cc. 2.2 - All products are available within the limit of available stocks. 2.3 - The total amount of the order can not be less than $ 500, in which case the order will not be validated. 2.4 - Oriental-Fragrance may at any time modify the range of products offered for sale wholesale, depending on the constraints linked to its suppliers, without prejudice to the orders placed by the buyer. 2.5 - In the event of total or partial unavailability of the product after placing the order, Oriental-Fragrance will inform the customer as soon as possible of the unavailability of the product and the cancellation or partial cancellation of his order. 2.6 - All products offered for wholesale by Oriental-Fragrance are not fully available for retail sale.


3.1 - The prices of the products are indicated in dollars all taxes included. 

3.2 - The prices of the indicated products do not include the shipping costs, invoiced in addition to the price of the products bought.

3.3 - Oriental-Fragrance reserves the right to modify its prices at any time. The products will be invoiced on the basis of the tariffs in force at the time of the confirmation of the order by Oriental-Fragrance.


4.1 - All orders must be identified by a customer account.

4.2 - Any order implies acceptance of these General Conditions of Sale, without prejudice to the contractual conditions concluded between the two parties.

4.3 - All orders must be entered by e-mail at the following address: wholesale@oriental-fragrance.com

4.4 - Each item you wish to select must be added in your e-mail. A quote will be sent to the e-mail indicated with a summary of the selected products as well as the total amount of your order excluding postage, you can check, modify, complete and validate your order by e-mail.

4.5 - The products presented on the wholesale brochures may no longer be available or available for sale at the time of ordering, the parties mutually acknowledge this.

4.6 - The customer must ensure the correctness of the mandatory data it provides in the "Wholesale" page. Any changes must be made as soon as possible.

4.7 - Oriental-Fragrance reserves the right to suspend or cancel any order and / or delivery, regardless of its nature and level of performance, in case of non-payment or partial payment of any sum Would be owed by the buyer in the event of a payment incident or in case of fraud or attempted fraud relating to the use of the Oriental-Fragrance site.


5.1 - Upon validation of the payment, an order confirmation will be sent to the customer's e-mail address by Oriental-Fragrance.

5.2 - The customer will express his final acceptance by paying the total amount of his order. 5.3 - Any order paid will not be refundable in case of retraction of the customer. 5.4 - The customer will be able to verify the details of his order, the total amount and modify or correct any errors before validation of the order.


 6.1 - By credit card, (Blue, Visa, Eurocard / Mastercard). The transaction will be carried out securely. The credit card number and expiry date are encrypted and transmitted to PayPal and Hipay without Oriental-Fragrance or third parties having access to it. 

6.1.1 - The entire order is debited to the customer's account at the time of validation of the payment. 

6.2 - Payment by bank transfer, The bank information used to make the transfer is indicated on the payment page of the site. The costs are borne by the customer. 

6.2.1 - Oriental-fragrance will process the order upon receipt of payment. Consequently, the delivery times applicable in this case are those on the day of receipt of the payment and can therefore be modified compared to those mentioned on the day of the purchase of the order. 

6.3 - By Paypal. The Customer having a Paypal account between his e-mail address linked to his Paypal account and his Paypal password. Financial and personal information is encrypted when sending any sensitive information to Paypal servers.


7.1 - The costs of packaging and deliveries shall be borne by the customer. A second payment will be made by the customer when sending an order. 

7.2 - Oriental-Fragrance undertakes to ensure its delivery as soon as possible. 

7.3 - A tracking number will be provided for the traceability of your package. 

7.4 - In the event of a foreseeable delay in delivery, Oriental-Fragrance undertakes to inform the customer. 

7.5 - The customer's order will be delivered to the address indicated by the customer as delivery address. 

7.6 - Oriental-Fragrance also offers delivery worldwide, Not all delivery modes are available for all products. It is possible to arrive at certain modes of delivery, in particular the "DHL" delivery is not proposed to the Customer in the context of his Order. 

7.7 - All orders will be delivered to the address indicated by the customer, in case of error in the address details of the recipient, Oriental Fragrance can not be held responsible for the impossibility of delivering the order. 

7.8 - In case of non-conformity of the products with respect to the order, the Customer has to send to Oriental-Fragrance a disputed e-mail. Oriental-Perfume according to the condition, as the case may be, to the exchange. The request must be made within seven (7) working days following the delivery of the products. Any complaint made outside this period can not be accepted. The products must be returned to Oriental-Fragrance in the state as part of the Customer has received them. Oriental-Fragrance charges Oriental-Fragrance if the error comes from Oriental-Fragrance. 

7.9 - Oriental-Fragrance commits to your order in a new condition, therefore we are not responsible for the reduction of your packages. (Customs, transport, sorting center, etc.)


8.1 - Oriental-Fragrance extends the period of the right of retraction of the Client, as long as the order of it is not validated by the total payment of the order.


9.1 - Oriental-Fragrance is not responsible for any shortage of the fragrances by suppliers and any event that can not be attributed to it (delay in delivery, force majeure, transport strike). 

9.2 - Oriental-Fragrance undertakes to send your order in a new condition, therefore we are not responsible for any degradation of your packages. (customs, transport, sorting center, etc.)

9.3 - The reponsibility of Oriental-Fragrance on your parcels extends until the parcel arrives in the country of destination of the customer, once this step passed Oriental-Fragrance is no longer responsible of your parcel.

9.4 - Oriental-Fragrance is not reponsible for the customs imposed in your country, the customer will be asked to cover all the customs fees in case of customs taxes.

9.5 - Oriental-Fragrace is not responsible for incorrect delivery information provided by the customer.


For any question or information, do not hesitate to contact us at the indicated address: wholesale@oriental-fragrance.com

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